Activated credentials allow staff to quickly and efficiently
verify your identity and troubleshoot any credential issues you
may experience during the festival. Only the original
purchaser or individual linked to the activated credential can
be issued a replacement credential.
Step-by-Step Instructions:
Activate your credential by entering the 6-character code
located on the underside of the plastic saddle.
Complete activation by entering your email address and
personal information.
Credential Info:
Activate prior to putting it on your wrist. You will be unable
to read your unique 6-character code once on your wrist.
Only activate the credential you will be wearing.
Credentials can only be activated once.
Each credential requires a unique e-mail address. You cannot
activate multiple credentials with one (1) email address.
Name and e-mail cannot be changed after you have activated a
credential.
Do not subject your sensitive RFID credential to the following:
fire, cutting, excessive twisting, pulling, stretching or
customization.
Credentials are required at all times on festival grounds. You
will be subject to ejection with no refund if you take off or
tamper with your credential for any reason. If you have an
issue with your credential, please immediately report to
security or box office.
All credentials will be checked for proper application by
staff.
A person in possession of a credential that has been tampered
with or altered in any way is subject to ejection from the
festival grounds without refund.
These policies and terms apply to your ticket and your use of
the credential. These may have been updated since you purchased
your ticket: